What is Informed Consent & Effective Communication

Before we dive in further into our topic for today, it is important for aspiring phlebotomists to familiarize and understand some of these common phrases.


Click on the boxes for further explanation.

Shadow man Effective
Communication Effective Communication
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Effective Communication:
It can be defined as a process of exchanging information between individuals which ensures satisfactory reception and understanding.

Informed
Consent Informed Consent
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Informed consent:
It is essentially a practice where healthcare providers educate patients regarding the risks, benefits, and alternatives of a given procedure.


Why is effective communication important?

Click on the pictures for further explanation.


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Patient Rights

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    To inform patients about their rights

Patient Rights

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Unfavourable Reactions

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    To reduce the chances of unfavourable patient reactions

Unfavourable Reactions

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Patient Compliance

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    To increase the likelihood of patient compliance

Patient Compliance